Design Thinking

March 29, 2017

Innovation can be used for solving humanity’s most complex problems. It is our firm belief that tomorrow can be better, and the future will be amazing. This boundless optimism, and our belief in higher concepts,…

Implementation Pitfalls of Recurring Revenue

Navigating the Pitfalls of Recurring Revenue Models

November 14, 2016

Navigating the Pitfalls of Recurring Revenue Models “Recurring revenue is the secret sauce behind the explosive growth of powerhouses like Netflix and Uber.” – Jeff Bussgang Recurring Revenue Models give businesses a new way to…

Taking a Holistic Approach to Digital Transformation

May 18, 2016

Digital transformation isn’t easy. If approached incorrectly, attempted digital transformations can become lengthy, costly undertakings, which either don’t show value for years, or completely fail to meet the business goals that incited them. To decrease…

Looking for a Place to Start Your Digital Transformation? Digitize Client Onboarding

August 24, 2015

As the digital revolution marches on, and increasingly connected customers’ expectations climb, it is more crucial than ever for financial institutions to move toward digital transformation. Digital transformation doesn’t happen overnight – it happens one…

Digitizing Claims Management? Tips and a Case Study

August 11, 2015

Twin Technologies has deep experience digitizing operations, complex workflows, documents and forms. We’ve applied the principles of digital transformation to help clients across industries revitalize static, manual, and cumbersome claims management processes, to make them low…

Making an Impact with Claims Management

July 28, 2015

When United States federal employees are injured on the job, the Division of Federal Employees’ Compensation (DFEC) helps ensure that they are provided with medical care and support for lost wages until they can return…

New Client Onboarding Case Study

July 8, 2015

Thinking about digitizing your client onboarding process? Wondering what the impact might be on your business? Check out our digital onboarding case study that describes how we helped a top 3 mutual insurance company to re-imagine their…

Client Onboarding Best Practices

July 1, 2015

We’ve worked with three of the top five insurers in the US, and three of the top ten banks to help them grow market share and provide exemplary customer experiences. One of the most impactful…